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Contact Us
We welcome your comments and will respond to your questions or concerns.  
In case of an emergency
If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise please contact us at 1.800.696.1000 for outages or trouble.
To report an outage, click here to access Outage Central
End Your Service:
Customer Care FAQ:
  • Click here for Customer Care frequently asked questions.
Email:
Phone:
  • Residential customers: 1.800.750.4000
  • Commercial / Industrial customers: 1.800.565.3181
  • Corporate Office: 1.800.565.0121
  • Residential Credit & Collections: 1.800.686.4044
Other Numbers:
  • Hearing/Speech Impaired (TTY): Dial 711 
  • Dig Safe: Dial 811 or 1.888.DIG-SAFE or 1.888.344.7233
MailingAddresses:   
  • Payments: CMP, P.O. Box 847810, Boston, MA 02284-7810
  • Customer Service: CMP, 83 Edison Drive, Augusta, ME 04336
  • Corporate Office: CMP, 83 Edison Drive, Augusta, ME 04336
Frequently Asked Questions:
  • Find your answers here.
Energy Theft:
  • Fill out our energy theft form here.
Property and Casualty Claim:
  • Fill out our property and casualty claim form here.
Shareholder Services:
Thoughts on ourWebsite    
  • Send us your comments here.
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